August 6, 2010
WHAT A WEEK~
I heard from Reichard about 15 minutes ago. They told me that they have to REMOVE A REAR VALVE COVER to take a peek. This is what they have been told by GM to do. Supposedly by doing this they will be able to see the timing chain without pulling the front of the motor off again.
They will not get to this until Monday so looks like it will be Tuesday before....wishful thinking....I get my Outlook back.
OH and here what I was also told.....their service department has had SIX OF THESE VEHICLES....NOT JUST SATURN'S....run through their department with the SAME PROBLEM!!!!!!!!!!!!
In other words I AM GETTING REALLY P-I-S-S-E-D OFF more and more everyday with GM!
SO NOW "DETECTIVE MM IS AT WORK".
GM zone still has not replied back to Reichard concerning the "VIN#" being used by a dealer in Knoxville.
So I decided to call Saturn of Knoxville service department myself and after I explained to Matt why I was calling and gave him the last "eight numbers" of the VIN# I was asked if:
1. Did I buy the car used......NOPE IT HAD 8 MILES ON IT WHEN WE DROVE IT OFF THE SHOW ROOM FLOOR
2. Did we have the car in their dealership for repair at anytime....NOPE I LIVE IN CENTERVILLE, OHIO SO DRIVING ALMOST SIX HOURS FOR REPAIR IS
3. How many miles do I have on the car.....JUST OVER 29000
4. Are you sure of the miles......HECK YES
5. What color is your Outlook....SILVER
So he puts me on hold and must be fussing around looking for the work order. Then he comes back and:
6. Can I have your phone number and call you right back....WAITING WAITING WAITING FOR THAT CALL BACK
Well at least Reichard Buick (Steven) said it doesn't leak anymore! THAT is something I refuse to take any bets on.
Same day just 20 minutes later
WOW I just hung up the phone with "Matt", "Saturn of Knoxville" which is now "Cadillac of Knoxville".
He said that it looks like one of their "techs" entered a number wrong when they did the engine replacement for SOMEONE?
HAHAHAHAHAHAHAHAHA sorry but I think it had to be more than just one number, okay that is my opinion.
We talked for a couple minutes because I asked him if he could pull out the "signed job order" and see whose name is signed on the work order.
WELL......he didn't know what good that would do...like DUHHH....it could give a name of one of their ACTUAL CUSTOMERS! (Beginning to sound like an inside job to me)
Then I said that I really needed to have their repair order removed from my cars history. After all our Saturn DID NOT have an engine replaced and it doesn't look good showing as if one was replaced.
He said he would call me back.....WAITING WAITING...okay if I don't hear back by "high noon" Monday I will give him a ringy-dingy.
WHEW what a dramatic week!
Have a great weekend folks because I am heading out to dinner.....I hear a couple "cosmos's" calling me.
ROFLMAO!!!! You know what I just figured out….after re-reading all of this? Not only did GM dig into the tax payers pockets to help bail them out BUT they can drive one to drink. Let me see how many glasses of wine and cosmos I have consumed during all of this BULLSHIT!