Has your dealer closed? - EnclaveForum.net: Buick Enclave Online Community
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post #1 of 28 (permalink) Old 06-03-2009, 01:24 PM Thread Starter
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Has your dealer closed?

Here in New York City, several Buick dealers have closed...Bruno Buick and Cunningham Buick. Beltway Buick closed several years ago (actually they dropped Buick and picked up Subaru instead). It looks like GM service will become a problem now. Anyone else having a problem?

2008 Enclave CXL, Red Jeweltone, Driver Confidence Package, Luxury Package, Cargo Net & Cover. Retired; replaced with...<br />2012 Cadillac SRX Luxury in Red, no extra options.
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post #2 of 28 (permalink) Old 06-03-2009, 02:07 PM
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Re: Has your dealer closed?

Hi KCorey,
fellow Brooklynite here. Where do you service your Enclave?
There is either Krystal all the way in Canarsie or Chevy on 86 and 16 (and I don't even know if they will stay open, although the preliminary compilation of new closes does not list any GM dealers in Brooklyn, SI, or in NE NJ)

2009 CXL AWD Silver/Ebony, Luxury, Driver Confidence, Hit the Road, Nav/DVD E/P # 4, 19" Chrome Wheels, Advanced R/S, Dual Sunroof, Heated/Cooled Seats, Cargo Net/Shade
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post #3 of 28 (permalink) Old 06-03-2009, 02:09 PM
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Re: Has your dealer closed?

I certainly hope not. My Enclave has been at the dealership since last Wednesday. My husband is trying to convince me that they're just going to keep it when they shut their doors and my consolation prize will be the lovely minivan I've been driving for the last week.

So far the three dealerships by me are still operating.

2013 Iridium Metallic Convenience Package<br /><br />2010 Midnight Blue Lacrosse CXS
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post #4 of 28 (permalink) Old 06-03-2009, 02:52 PM
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Re: Has your dealer closed?

Alas, this appears to be just the beginning of a sad new era in GM distribution. GM now announces they will shutter yet another 1,000 dealers in addition to the 1,100 recently notified, bringing the total to 2,100. Dealers that remain will have to meet strict new sales, profitability and capitalization targets, which sounds like a tougher prescription for local family-owned dealers than for volume "salesplex" outlets. Nothing mentioned about judging dealers by service quality or customer satisfaction ratings.

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post #5 of 28 (permalink) Old 06-03-2009, 11:10 PM
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Re: Has your dealer closed?

No word that my dealer is closing but my dad's dealership got axed. There were 2 GM dealers in his small city. One was a Chevrolet Cadillac and the other was Pontiac Buick GMC. The Chev is known for poor service. Many drivers got their service done at the Pontiac dealership b/c they had been turned off by Murrays.

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post #6 of 28 (permalink) Old 06-04-2009, 02:05 PM
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Re: Has your dealer closed?

OK, maybe someone can answer a simple question for me.

How does GM save money by forcing franchise dealers to close? Does GM pay some money to all dealers, regardless of sales? I always thought the only $ the dealers get from GM was hold back based on their sales.

Curious minds want to know.

2009 CXL Cocoa/Cashmere, Ent #1, Most everything else, missed out on the cooled seats
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post #7 of 28 (permalink) Old 06-04-2009, 02:40 PM
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Re: Has your dealer closed?

The dealership where I purchased my Enclave is Reynolds Buick GMC in Covina, CA. They have been in business since 1915 and recently sent me a letter saying they would not be closing. I just took the E in for an oil change and their front row of display cars is all Enclave in all colors. Also, I have been seeing Enclaves everywhere here in Orange County during the past few months. Evidently they are really catching on around here. I even saw another Blue Gold Crystal like mine, which I guess is rare.

first Enclave: 2008 CXL-AWD blue-gold crystal, ebony leather interior,<br />New Enclave:&nbsp;2014 CXL-AWD Champagne Silver, Hershey bar leather interior (My name for it), Loaded w/ lots of goodies, but no video this time.
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post #8 of 28 (permalink) Old 06-04-2009, 09:01 PM
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Re: Has your dealer closed?

The local newspaper had an article Tuesday stating all the GM dealers in my area (Vero Beach, Fort Pierce & Stuart Fl) had their franchises renewed. I was kind of surprised because there are three, Chevy, Buick, Cadillac & GMC dealerships with in about 35 miles of each other.
On the other hand all the Dodge & Jeep dealers are gone with only one Chrysler dealer left.

08 CXL FWD - WDT, titianium, lux pkg, conv pkg, ent 3, 19 inch chrome, sunroofs, 8 pass. Love it!
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post #9 of 28 (permalink) Old 06-05-2009, 12:15 AM
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Re: Has your dealer closed?

Actually, I managed to be ahead of the game on this question. Bought the Enclave in March '08. At the first oil change, both the salesman and sales manager who worked the deal were gone. At the second oil change, the service manager was gone. Third oil change, dealership was closed, months before the bailout, etc. Auto sales is a brutal business, even in better conditions.
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post #10 of 28 (permalink) Old 06-05-2009, 06:02 AM
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Re: Has your dealer closed?

Growing up our town was full of gas stations, bars, and car dealers. This time next year we will have 1 dealer left. Chrysler-dodge dealer. The times they are a changing. They have also cut over 100 people from my company. Youch

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