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Author Topic: drivers side seat heater kaput!  (Read 3661 times, 24 Replies)
demcclellan
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« on: December 17, 2013, 07:20:37 PM »

Just had my 2010 Enclave in for service and had been noticing the driver's side seat heater would only stay on for about one minute.  Repair person said there was a fault indicating high resistance/impedance in the seat heater and that both the back and the bottom heaters would need to be replaced.  $1189.56 for one seat!  It should go without saying that this is unacceptable and a huge strike against GM when I purchase my next car.  Very, very disappointing on a four year old car, and just when I thought GM was getting their act together.
« Last Edit: December 18, 2013, 10:19:02 AM by demcclellan » Logged
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« Reply #1 on: December 17, 2013, 07:36:51 PM »

Are you not still under your 4-year warranty?
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« Reply #2 on: December 17, 2013, 08:05:11 PM »

Just had my 2010 Enclave in for service and had been noticing the driver's side seat heater would only stay on for about one minute.  Repair person said there was a fault indicating high resistance/impedance in the seat heater and that both the back and the bottom heaters would need to be replaced.  $1189.56 for one seat!  It should go without saying that this is unacceptable and a huge strike against GM when I purchase my next car.  Very, very disappointing on a four year old car, and just when I thought GM was getting their act together.
Our 02 Old Silhouette has gone withou our drivers side seat heater working since the day we bought it. I cannot justify 1,000.00 for this kind of repair.... We didn't figure it out until it was cold out and decided to use it.
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« Reply #3 on: December 17, 2013, 08:40:09 PM »

If you could find out the part numbers for the heat elements you could just buy them and replace them yourself.  Even if they are charging highway robbery prices I don't think they should cost more than $100 each.

I believe we were paying about $20 each for the elements for the Dodge Ram truck when I was working for Lear Seating. Dealer markups are astronomical on parts.
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« Reply #4 on: December 17, 2013, 08:50:45 PM »

If you could find out the part numbers for the heat elements you could just buy them and replace them yourself.  Even if they are charging highway robbery prices I don't think they should cost more than $100 each.

I believe we were paying about $20 each for the elements for the Dodge Ram truck when I was working for Lear Seating. Dealer markups are astronomical on parts.
I found the silhouette seat heat element on ebay for $41.75
Did not find Enclave elements.
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« Reply #5 on: December 17, 2013, 08:52:26 PM »

Hi demcclellan,

I would be happy to research your concern further for you!  Although cost assistance is not guaranteed, I can alert the customer care specialist at your dealership of your request for assistance.  You may send a private message at any time with your name, address, phone number, VIN, mileage, and name of involved dealership.  Thank you!

Jessica
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Just had my 2010 Enclave in for service and had been noticing the driver's side seat heater would only stay on for about one minute.  Repair person said there was a fault indicating high resistance/impedance in the seat heater and that both the back and the bottom heaters would need to be replaced.  $1189.56 for one seat!  It should go without saying that this is unacceptable and a huge strike against GM when I purchase my next car.  Very, very disappointing on a four year old car, and just when I thought GM was getting their act together.
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« Reply #6 on: December 17, 2013, 09:08:25 PM »

Jessica, thanks again for your helpful hand on this forum. thumbs up
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« Reply #7 on: December 17, 2013, 10:09:08 PM »

You're welcome!  I'm always happy to help.  I enjoy reading the advice from others as well.  There are many people on this forum who are knowledgeable about vehicles!

Jessica
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Jessica, thanks again for your helpful hand on this forum. thumbs up
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« Reply #8 on: December 17, 2013, 10:23:17 PM »

Smiley
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demcclellan
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« Reply #9 on: December 18, 2013, 10:24:28 AM »

The car is actually just out of it's bumper-to-bumper warranty; we bought it December 2009, but it has 53K miles on it.  The seat heater was described by the repair person as just a heating blanket which begs the question:  Why does it cost $1200?  Anyway, I'm still considering my options as I'm a big maintainer of my cars, but that is a lot of money.
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« Reply #10 on: December 18, 2013, 10:51:25 AM »

The car is actually just out of it's bumper-to-bumper warranty; we bought it December 2009, but it has 53K miles on it.  The seat heater was described by the repair person as just a heating blanket which begs the question:  Why does it cost $1200?  Anyway, I'm still considering my options as I'm a big maintainer of my cars, but that is a lot of money.
On GMPartsDirect.com they list the left side bottom heating element for $47.34.  If you are sure that this is the problem I would just buy the part and take it apart and try to fix it.  You'll never know what you can do unless you try.
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« Reply #11 on: December 18, 2013, 11:15:28 AM »


On GMPartsDirect.com they list the left side bottom heating element for $47.34.  If you are sure that this is the problem I would just buy the part and take it apart and try to fix it.  You'll never know what you can do unless you try.

This is so true... and if you want to cheat a little, spring for the $ 11.49 to download the service manual - that has got to cover this problem.  Use the money you save with DIY to get something you really want!

http://www.tradebit.com/filedetail.php/107108254-buick-enclave-2008-2009-2010-factory-service-repair-manual

Please remember to let everyone know how it goes.  Maybe some other member here has been there and done that and will chime in, too.

2Much
« Last Edit: December 18, 2013, 11:18:01 AM by 2MuchCoffee » Logged

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« Reply #12 on: December 18, 2013, 11:24:02 AM »

I agree that $1200 is crazy.  I have the same problem and I haven't fixed it yet.  An earlier thread by RAVENH6 talked about this problem (briefly).  He bought the new bottom cushion heating element (GM part number 25941796) and slide it into the seat bottom, on top of the old element, disconnected old and connected the new and it has worked for him.  He got the part for about $125, I think.
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« Reply #13 on: December 18, 2013, 11:29:47 AM »

Latest prices: http://oemcats.com/oem-parts/25941796.html
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« Reply #14 on: December 18, 2013, 06:04:37 PM »

I understand the concern.  Let me know at any time if you would like me to reach out to them for further options.

Jessica
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The car is actually just out of it's bumper-to-bumper warranty; we bought it December 2009, but it has 53K miles on it.  The seat heater was described by the repair person as just a heating blanket which begs the question:  Why does it cost $1200?  Anyway, I'm still considering my options as I'm a big maintainer of my cars, but that is a lot of money.
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« Reply #15 on: December 18, 2013, 06:28:57 PM »

The seat heater was described by the repair person as just a heating blanket which begs the question:  Why does it cost $1200?  Anyway, I'm still considering my options as I'm a big maintainer of my cars, but that is a lot of money.

Technically it's not. The heating grid is carbon rather than copper wire. The benefit to the carbon grid is that supposedly only a small portion of the grid will fail if it gets broken. If a copper wire heat element gets broken, the whole pad fails.
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« Reply #16 on: December 31, 2013, 12:34:17 PM »

Just had my 2010 Enclave in for service and had been noticing the driver's side seat heater would only stay on for about one minute.  Repair person said there was a fault indicating high resistance/impedance in the seat heater and that both the back and the bottom heaters would need to be replaced.  $1189.56 for one seat!  It should go without saying that this is unacceptable and a huge strike against GM when I purchase my next car.  Very, very disappointing on a four year old car, and just when I thought GM was getting their act together.

Don't blame GM all heated seats have the same problem.
The cost comes from seat RxR and disassembly to replace the element.
It is a time consuming and a bit complicated process but with a little patience and maybe some pictures along the way most anyone with mechanical skills can repair their seat.

Sorry I never took pictures of the process, working on commission does not allow time for that.
Knowing where to slit the padding to tuck in the new element is vehicle specific so lay it out and it is somewhat obvious where to cut. Just don't cut to hard or you will cut thru the seat fabric.
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« Reply #17 on: December 31, 2013, 12:40:35 PM »

I agree that $1200 is crazy. 

What's even crazier is having it break at all.  My 15 y.o. Nissan has heated seats, they still work, as do the heated mirrors.  I'm not even sure if the heated mirrors on the Enclave work at all (I don't see moisture/snow being cleared when the rear defrost is turned on)--they do have the symbols on them indicating that they are heated.  Perhaps something to add to the list while the vehicle is still under warranty.
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« Reply #18 on: December 31, 2013, 02:07:24 PM »

On GMPartsDirect.com they list the left side bottom heating element for $47.34.  If you are sure that this is the problem I would just buy the part and take it apart and try to fix it.  You'll never know what you can do unless you try.
Better yet. Purchase the part, if you can access the plug under the seat frame, unplug yours and just plug the new one in and test it before you dismantle the seat and covers to put it in.
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« Reply #19 on: January 13, 2014, 06:47:20 PM »

If all seat heaters have this problem, I should consider myself lucky.  My 2003 4Runner's seats still work like new.  It is just frustrating because this is another of a series of problems with the Enclave.  I thought GM was really trying to compete with the Japanese market, but this car has made me think twice about ever buying another GM.
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