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Author Topic: gps map update  (Read 973 times, 3 Replies)
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Posts: 1
Joined: Feb 2017

« on: February 12, 2017, 09:39:44 AM »

I have a 2015 Enclave (purchased in March 2015).  Multiple addresses in Naples, FL can not be located using GPS destination address entry.  Buick GPS map update website - gmnavdisc.navigation.com - indicates that my Enclave has the current map.  I find it hard to believe that there have been no map updates in 2 years.  

How do I get an updated GPS map?
Jr. Member
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Posts: 52
Joined: Mar 2016

« Reply #1 on: February 12, 2017, 10:27:36 AM »

This is a common problem with most built in navigation systems in vehicles, they are seldom up to date. this is why I chose not to get an Enclave with that option. I use a Garmin and that is much better and updates are free 4 times a year.
Jr. Member
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Posts: 38
Location: Austin, TX
Joined: Apr 2015

« Reply #2 on: April 04, 2017, 10:07:52 PM »

I used the e-mail link on the GM nav update site asking why it says that 2014 and later Enclaves have the latest update. According to their response there are updates available but the only way to get them is to have the dealer order and install, and their currently out of stock.

Has anyone else heard a response like this that it's a dealer only update and if yes any idea how much it costs?
Buick Customer Service
Enclave Freak
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Posts: 1546
Location: Detroit, USA
Joined: Jul 2010


« Reply #3 on: May 04, 2017, 07:30:48 PM »


We are truly sorry to hear that you have been experiencing these concerns with the navigation system in your Enclave, and apologize for any inconvenience caused. We certainly recognize how this might be frustrating, and our team would love the opportunity to look into this further and assist in any way that we can. If this is something that would interest you, feel free to send us a private message with your full contact information, VIN, vehicle mileage, and the name of your preferred dealership so we can get started. Learn more about GM's privacy policy at http://www.gm.com/privacy-statement.html.

Best wishes,

Steven D.
GM Customer Care

Have you checked into Buick Owner Center? You can maintain service history, check on warranty or recall information, and more. Visit my.buick.com!

For information on the GM Privacy Statement, please visit http://www.gm.com/privacy-statement.html
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