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Author Topic: Buick Owner Center - Missing Service History  (Read 411 times, 3 Replies)
ae7456t
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« on: April 05, 2017, 04:44:31 PM »

Not sure if anyone else uses the Buick Owner Center...I don't use it much, but I did like the ability to go back and see what was done by the dealer at each service...Usually the notes are just a list of bullets items, but enough to jog my memory.  

A couple of months ago, I went into the website, and I could see all of my appointments, but the list of services bullets under "Service Performed:" went blank (here is an example).

I have reached out to Buick for help, and they told me it was "a problem for everyone with their database...no timing for it to be resolved".

That answer sounded a little fishy, so I wanted to see if anyone else is having a similar issue...Many thanks for helping to validate!
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t18c97
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« Reply #1 on: April 06, 2017, 08:23:14 PM »

Same here.
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ae7456t
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« Reply #2 on: April 07, 2017, 09:01:05 AM »

Ahh...That helps me feel a little better, I guess.

Still amazed that Buick/GM would allow this type of thing to persist so long, but at least I am not alone.
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Calvinmiki
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« Reply #3 on: April 18, 2017, 10:29:49 PM »

Is it possible to recommend any service centers available to me?
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