Join Date: Jun 2019
Location: Kitchener, Ontario, Canada Eh!
Had some time and was able to inquire with GM Customer Service...
As the owner of a 2009 - 2014 model year Buick Enclave, Chevrolet Traverse, GMC Acadia or 2009 - 2010 model year Saturn Outlook vehicle, your satisfaction with our product is very important to us. This letter is intended to make you aware that some 2009 - 2014 model year Buick Enclave, Chevrolet Traverse, GMC Acadia and 2009 - 2010 Saturn Outlook vehicles, where if an occupant repeatedly sits on the seat belt cable cover located at the base of the driver’s seat when entering the vehicle, it may cause the seat belt pretensioner to bend sharply over the seat side shield. If this continues to occur over an extended period of time, which is very rare, the seat belt pretensioner cable may fatigue and eventually separate, which could reduce the effectiveness of the vehicle’s seat belts. Before any damage occurs to the pretensioner cable itself, signs of wear will be visible on the pretensioner cable cover where it has been repeatedly bent over the seat side shield
General Motors is providing owners with additional protection for the condition described above. If this condition occurs on your 2009 - 2014 model year Buick Enclave, Chevrolet Traverse, GMC Acadia or 2009 - 2010 model year Saturn Outlook vehicles within 12 years of the date your vehicle was originally placed in service or 180,000 miles (290,000 km), whichever occurs first, the condition will be repaired for you at no charge. Diagnosis or repair for conditions other than the condition described above is not covered under this special coverage program