I haven't even heard of that problem before. Please let us know what the service department says.
My problem of not being able to shift to neutral (going in to a car wash) seems minor compared to all of this! I felt so much more confident in my 2015 Enclave. Seems my 2021 has taken several steps backward.Well, we got the Avenir back tonight from the dealership. They had to replace a valve body in the transmission. According to the women at the service department, this is only the 2nd one that she has seen. Don't know if I feel good about that or not. Anyway, everything was covered under warranty.
I did inquire as to why the battery goes dead in this situation. Their explanation was that because the transmission did not go into park, there are a number of modules that keep functioning, looking for certain conditions to be met and they will keep cycling until the battery goes dead. Only way to stop it is to disconnect the battery. Technology at it's finest.
i'm getting better at out-thinking it - seems you can completely stop/go to park/ then push the side button and get to neutral OR you can 'bump' the shifter forward NOT ONCE BUT TWICE! (my 1951 chevy powerglide transmission was more user friendly)enclave 2021, do you still have the problem at the carwash. On the later models you have to open the driver's door, then shift to neutral and hop out.
enclave 2021, do you still have the problem at the carwash. On the later models you have to open the driver's door, then shift to neutral and hop out.
Did they say anything to you about a electrical park switch inside the trans? My wife’s 2020 just done this identical thing and dealership told me it was the electrical park switch and it’s gonna cost me 2200 and that warranty doesn’t cover it. Then 2 days later they call me back and said they found the valve body bad and was replacing it but warranty did cover it so it’s no additional cost to me. I’m thinking they really just got me good. I believe it was valve body whole time and they wanted to make some money so they threw in the electrical park switch.Well, we got the Avenir back tonight from the dealership. They had to replace a valve body in the transmission. According to the women at the service department, this is only the 2nd one that she has seen. Don't know if I feel good about that or not. Anyway, everything was covered under warranty. I did inquire as to why the battery goes dead in this situation. Their explanation was that because the transmission did not go into park, there are a number of modules that keep functioning, looking for certain conditions to be met and they will keep cycling until the battery goes dead. Only way to stop it is to disconnect the battery. Technology at it's finest.
Hey Rick. I just wanted to thank you for posting your experience with your enclave. I also have a 2020 Enclave and this very same thing happened to me a month ago. My car only has about 45k miles on it. I was parking a local store and had the exact same experience as you, it would not shift into park. When I tried to, it would just put it in neutral and kick the emergency brake on. I was still able to drive & reverse, so I drove the car home. Decided to see if anyone else had this happen and possibly it was a quick fix. That’s when I read your post. We were not able to lock the car or pop the rear gate (again because the car believes it is still in gear so it must have a safety system that doesn’t allow this). So after reading your experience we decided to disconnect (preserve) the battery. We had it towed to a dealer. I explained your situation to them and sure enough it was the valve body in the transmission. Luckily we still had 15 months on warranty so it was covered. The dealer said it would have cost around $5000. Took a month to get it fixed, but finally have my car back.Hi all, I have a 2020 Enclave Avenir that today decided not to shift into park. Wife went to visit her mom and when she tried to put the vehicle into park it would not. It is equipped with the electronic shifter. Lights on shifter were flashing between Neutral and Drive, but would not go into park. After the vehicle was shut off it could not be started because the vehicle needs to be in park to start. Then to make it safe seeing it's not in park, when you open the door, an electronic e-brake is set. What makes things even better, the vehicle still thinks it on or something and it runs your battery completely dead.
Has anyone else experienced this problem? We love this vehicle, but this has really ticked me off.