I just wanted to let you ALL know that I have suffered my last humiliation from GM/Buick and on Saturday, August 11, after waiting 4 months and 2 days, I have CANCELLED my order placed April 9th[/color]!
You see, I sent out a letter to Rick Wagoner, Chairman of GM and this past Friday received a call from
a woman - probably a team of them who call disgruntled customers who call or write letters to the head honchos.
In essence she told me that my car was being built the week of August 20th (GM had not picked up the order til then!) and that I should wait UP TO A MONTH for delivery!!! That would have brought it to the END OF SEPTEMBER!!! That would have been about 5 1/2 months! OUTRAGEOUS !!!!
When asked about the "conquest cash" that would be over on 9/4, she told me that that is not under her control and then she mentioned something to the effect that when I receive the car, perhaps they could work something out for me and through the process they would be in touch with my dealer after giving my "case" a number.
Well, after thinking overnight about it and talking with a friend, I decided to CANCEL.
I am now going for a loaded 2007 Chrysler Town and Country with $4000 off; I will be paying WAY less than I would have paid for my Enclave. True, it's not the AWD and DOUBLE sunroof, but there are other extras that are great!
Oh I would have loved the Enclave, even at the CX level that I ordered, but enough is enough!!! For my order to have been "kicked out" for so long.....
I will never buy GM after what they put me through! I will not forget this, and everyone - friends, family, coworkers, etc. - after hearing what I had to go through, don't have too good an impression of GM!
GM MAYBE YOU SHOULD UNDERSTAND THAT FIRST COME, FIRST SERVE....THIS IS NO WAY TO TREAT A CUSTOMER!!!!! :angryfire: :angryfire:[/color]
I'm afraid I must say goodby to all the nice people on this forum.....and good luck and enjoy your car, to those waiting almost as long as I did!
You see, I sent out a letter to Rick Wagoner, Chairman of GM and this past Friday received a call from
a woman - probably a team of them who call disgruntled customers who call or write letters to the head honchos.
In essence she told me that my car was being built the week of August 20th (GM had not picked up the order til then!) and that I should wait UP TO A MONTH for delivery!!! That would have brought it to the END OF SEPTEMBER!!! That would have been about 5 1/2 months! OUTRAGEOUS !!!!
When asked about the "conquest cash" that would be over on 9/4, she told me that that is not under her control and then she mentioned something to the effect that when I receive the car, perhaps they could work something out for me and through the process they would be in touch with my dealer after giving my "case" a number.
Well, after thinking overnight about it and talking with a friend, I decided to CANCEL.
I am now going for a loaded 2007 Chrysler Town and Country with $4000 off; I will be paying WAY less than I would have paid for my Enclave. True, it's not the AWD and DOUBLE sunroof, but there are other extras that are great!
Oh I would have loved the Enclave, even at the CX level that I ordered, but enough is enough!!! For my order to have been "kicked out" for so long.....
I will never buy GM after what they put me through! I will not forget this, and everyone - friends, family, coworkers, etc. - after hearing what I had to go through, don't have too good an impression of GM!
GM MAYBE YOU SHOULD UNDERSTAND THAT FIRST COME, FIRST SERVE....THIS IS NO WAY TO TREAT A CUSTOMER!!!!! :angryfire: :angryfire:[/color]
I'm afraid I must say goodby to all the nice people on this forum.....and good luck and enjoy your car, to those waiting almost as long as I did!