EnclaveForum.net: Buick Enclave Online Community banner
1 - 20 of 22 Posts

·
Registered
Joined
·
34 Posts
Discussion Starter · #1 ·
I have had my Enclave for eight weeks, with 2,200 miles showing. My problem is that, after giving the tires a good cleaning, I noticed that on one chrome rim there was some corosive buildup. It looked like aluminium oxide, and after cleaning that off, there was a spot about 1/4 inch in diameter where there was no chrome. Has anyone had any similar problems with pitting or chipping of rims.
 

·
Registered
Joined
·
349 Posts
They should replace it for you. I have one on order for my Denali chrome rims. Unfortunately the quality of gm wheels, particularly the chrome wheels has gone downhill with their switch to Chinese source. Shocking. They seem to hold up ok unless you live in an area they use salt in the winter.
 

·
Registered
Joined
·
1,999 Posts
Occurred on my previous car, Caddy, and dealer replaced! It will only get worse. Check other wheels, carefully, also.

No big deal. You'll be looking good again, in no time!
 

·
Registered
Joined
·
61 Posts
Wifes enclave is has discoloration like water spots on 19" chromes. Dealer was aware of issue with other Buick Lucerne but not with Enclave. Said she will check into replacing it. I got a thought that was the brush off. Will push dealer harder to replace them.
 

·
Registered
Joined
·
1,999 Posts
baldheadjim said:
Wifes enclave is has discoloration like water spots on 19" chromes. Dealer was aware of issue with other Buick Lucerne but not with Enclave. Said she will check into replacing it. I got a thought that was the brush off. Will push dealer harder to replace them.
Just be persistant and call each week. They'll take care of it as it is under your bumper-to-bumper 4-Year warranty. Show up in the showroom once or twice! No "bad news" needed there!!! ;)

Be firm but polite.
 

·
Registered
Joined
·
61 Posts
Even though I have only had vehicle a couple weeks, the Service Department did not want to replace rims. Pulled out a bulletin from GM that basically says customer must take good care of vehicle and use proper care to wash off road grime. they told me to go back to dealer from whence I purchased it. Seems to me that I should get good service no matter which Buick dealer I purchase from. So its off to the city to talk with dealer.
 

·
Registered
Joined
·
34 Posts
Discussion Starter · #8 ·
I,m still waiting for a reply from GM.on my rims.The specialist from GM. said it was the result of going thru a car wash.I don,t think the specialist got down on her knees and took a good look with a magnifying glass.( black dress ,high heels,and nylons)
I have taken some photos and blew them up. the result shows an area about the size of half a dime, with smaller pit marks around it. the aluminium that is exposed, is full of tiny pin holes. It looks very much like porosity.
Again, has anybody seen or heard of such a proplem.
 

Attachments

·
Registered
Joined
·
84 Posts
This is slightly off topic, but it is about polishing and protecting chrome rims.

Besides the Sonus product, what recommendations can everyone give me about a durable chrome wheel polish to put on in the fall to protect against winter salt, and sand over the winter. I used an Eagle One chrome polish on my T&C chrome wheels in the spring to get them looking like new, but never tried any polish in the fall to protect them.
 

·
Registered
Joined
·
349 Posts
I used Poor Boys Wheel Sealant this past winter. Goes on /off easy. Multiple coats for more protection. Seemed to last most or all of the winter and we had lots of snow/salt this year. Keeps brake dust off pretty well too. It is just a sealant so it won't clean them. You want to make sure the wheels are squeaky clean and smooth before applying.
 

·
Registered
Joined
·
1,693 Posts
Bradley said:
I,m still waiting for a reply from GM.on my rims.The specialist from GM. said it was the result of going thru a car wash.I don,t think the specialist got down on her knees and took a good look with a magnifying glass.( black dress ,high heels,and nylons)
I have taken some photos and blew them up. the result shows an area about the size of half a dime, with smaller pit marks around it. the aluminium that is exposed, is full of tiny pin holes. It looks very much like porosity.
Again, has anybody seen or heard of such a proplem.
From the picture it does look like small pin-holes in the casting. The chrome has definitely peeled off - you can see the copper plating underneath the chrome plating (the plating process is typically copper-nickel-chrome). It's not unusual for diecastings to have small pin-holes like what you have pictured. The pre-plating prep may have been compromised, which lead to the chrome peeling. I would insist on getting a replacement wheel.
 

·
Registered
Joined
·
1,999 Posts
baldheadjim said:
I used the Sonus chrome polish on rims and the spots came off.
Your dealer is an ass. they basically tell you to go away?? Guess they don't want your future sales either. They should've said, "let us try something for you" ..... Their detail people know all the tricks! Amazes me......... Glad you resolved it yourself.

Wait a month or so and write an anonymous letter to the owner. (receptionist will tell you his name) Just say your Service Adviser ..... wouldn't even look at it or try something but said... "return to where you bought it!!" If I read you right, stay anonymous, as you need them for future Dealer Warranty service, and some people seek retribution.

Still can't believe how some people run a business.......... :sosad:
 

·
Registered
Joined
·
34 Posts
Discussion Starter · #13 ·
I did some research on aluminium wheels, and found an article called "Casting defects in low pressure die-cast aluminium wheels". It basically stated that if oxygen is present in the solidifying stage of the process that either microporosity, or macroporosity can happen. this results in almost microscopic pin holes forming in the aluminium rim. If you are always putting air in your tires , it may be your rims that are at fault.
As far as the dealer is concerned, they are standing behind me, from the salesman to the shop foreman. The person responsible is a district manager with General Motors, and they have the final say.
I,ve contacted GM at 1-800-GM-DRIVE were I have lodged a complaint and had a case file opened to remedy this problem. Here I am pitting GM. against GM. to resolve a problem. That might be like playing russion roulette with a loaded gun. :eek:hno:
 

·
Registered
Joined
·
34 Posts
Discussion Starter · #14 ·
;D Finally. The engineers at GM, saw the photos of my rim, and agreed that it was a manufacturing defect. When I went in to have the rim installed, they noticed that the new rim had been dropped. There was a large dent on the corner of the lip. A week later I went back, and this time everything went smoothly. So if you have chrome rims, check them when you clean them ,and if you get a chance to see the rims off the Enclave, take a close look on the inside of the rim. :cheers: :cheers:
 

·
Registered
Joined
·
1,999 Posts
Bradley said:
;D Finally. The engineers at GM, saw the photos of my rim, and agreed that it was a manufacturing defect. When I went in to have the rim installed, they noticed that the new rim had been dropped. There was a large dent on the corner of the lip. A week later I went back, and this time everything went smoothly. So if you have chrome rims, check them when you clean them ,and if you get a chance to see the rims off the Enclave, take a close look on the inside of the rim. :cheers: :cheers:
Told ya they'd replace it. They have to, unless absolute fault on part of owner is shown. (I.E. you use it as a ski-lift transport vehicle.....) Fault does NOT include normal driving in the Winter!!! That's why I bought AWD. DUH! Some dealers will just try to get out of anything. Don't know where their brains are ???

I met the Dealership's Owner where I now buy all my GM (he has 6 makes) when a black side step on a '95 Yukon started to peel after 7 months, on the passenger side only. Service mgr told me to piss in the wind. I went directly to Owners office and in a polite but firm way informed him that we had a major problem and asked if he wanted to here about it from me or the picket signs I would print up?? In 3 weeks, a new step was installed. Service Mgr left shortly afterwards ( I loved showing up and smiling at him!) and I have purchased /leased Chevy's, Caddys, Pontiac's and GMC from him, ever since. About 13 in all (whole family and my Co.) It was worth a try and it worked.

Ya did good.
 

·
Registered
Joined
·
34 Posts
Discussion Starter · #16 ·
In my last posting on chrome rims, (April 2008) I had explained, that one of my 19 inch chrome rims had a defect. The chrome was peeling off,because of a manufacturing problem. Its known as microporosity, that is created when the firing process introduces air into the mold. GM replaced the rim.
Two and a half years later I find this problem on all four of my rims but are only about one eighth inch in diameter instead of the half inch diameter of the first rim.
I would suggest that if anyone has a 2008 or 2009 Enclave with 19 inch chrome rims that you have a very close look at your rims. The problem seems to occur mainly where the spokes meet at the outer hub. It almost looks like dried up tears, which will not disapear when rubbed.
 

·
Registered
Joined
·
5,041 Posts
benjamin1greer said:
The chrome rims available in Special Rims website are high qualities and get a lot of reputations. Incubus chrome wheels, Akuza chrome rims are proving their quality and the best custom wheels style by many customers' posity feedbacks. Also, Verde chrome wheels, Rook custom rims, Platinum chrome rims are in the best sell list in recent months. You can click on brand name links to get the best style of custom wheels. You can also, search your chrome rims by enter your car information. The result may be so many chrome wheels styles and sizes. You can narrow down the styles and sizes of the chrome wheels by select the appropriate style and size
Hmmm... I once knew a a lady who had a lot of reputations... ::)


And customer posity feedback... Gosh, that's hard to beat... You wouldn't perchance be selling wheels?
 

·
Registered
Joined
·
617 Posts
When they talk like a saleman then thay can walk like one too! "customer porisity feedback" Many a sales institute would give a passing grade to that bafflegab. Well done benjamin1greer and welcome to the forum.
 
1 - 20 of 22 Posts
Top