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if you NEED to get to the back...

and you can move some stuff out of the way...

Youll have to crawl into the back via the rear doors--
At the bottom of the tailgate--- there is a little access hole.
It has a plastic cap that you can pop off.

Use your finger, screwdriver or something to poke... this should release the mechanism--- to allow you to push open the tailgate...

this is my traverse.. but your E should be similar..

 

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maybe the door 'slamming' shut-- jarred an intermittent connection?
 

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Thanks!
 
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