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When you place an order into the system the first step it goes to is 1100 (Preliminary) That means the order has passed GM's edit tables and is a valid "Buildable" order. It also is when an order # is generated and assigned to it. This order # is the one that will follow it until it is built. It also is what is used to make sure you have things like price protection in the case of a price increase between the order time and invoice time. 1101 is essentially the same thing as 1100. The only difference is 1101 is more of an internal code for GM. They both still mean that it is a preliminary order still. When your order gets accepted by GM for production it will move to 2000. Here is the brief list of Status codes that are applicable to an order as far as the customer is concerned.:

Order status codes:
1100 = Preliminary Order (Order passed GM edit tables but dealers has not received allocation to place order)
2000 = Accepted By GM (Dealer used allocation to place order into production)
2500 = Preferenced (Order pulled to the production system)
3000 = Accepted By Production Control (Order input into the production system)
3100 = Sequenced (Order sequenced for Production)
3300 = Scheduled For Production (Order is scheduled into the plant build cycle)
3400 = Broadcast (Order is sent to various build & supplier areas to bring order together)
3800 = Produced (Order is built and VIN# shows in the Dealer Order system now)
4150 = Invoiced (Order is invoiced to the dealer)
4200 = Shipped (Vehicle is shipped to the dealer or point of delivery)
5000 = Delivered To Dealer
6000 = Delivered To Customer

There are other codes but they are almost exclusively used internally by GM and have no real effect on the status of the order as pertaining to the customer.

When you order your Enclave or any other GM vehicle you can call them and ask what the Status Event Code is, and they will give you one of the numbers above. This will help you figure out where your order is within the system.
 
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I believe your dealer is the best way to get your status code.
 

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I contacted my dealer and the Order Status Event Code 4800 is assigned to my Vehicle. It is not on the list!!

I just looked it up on the Internet and 4800 Means" Rail Ramp Unload"
Next is 5000, Delivered to Dealer !!!
 

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I have my order number. Is there a way to track the progress of my order other than calling my dealer? I hate to keep bugging him. :phone:
 

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I know what you mean. My dealer will be glad when I get mine delivered. I call once a week for a status code.

I have searched the internet and cannot find a way to track my own order as of yet.
 

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My dealer told me they would give me the information when the time comes and I would be able to track it. Maybe they can give youse a link or something so you can track it. They should be happy to.
 

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Does anyone know at what point along the list of codes listed above that it is too late to change anything? (ie - color). Ours is just sitting at a 3000 like alot of others, and I want the wife to get carbon flash instead of platinum!!! I don't want to bug the salesman if it can't happen!
 

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I would think that it would be problematic to change an order once it reaches 3100. Not necessarily
impossible to change at that point, but if it was changed, then I could see the order being rescheduled
back and delaying the production and delivery of the vehicle, especially if the change is a paint color change.
 

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the best way to find out is to call the dealer now.... if he thinks that you are bugging him then he needs to rethink his job because he is in the business of customer service... dont wait any longer.
 

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Too late, it has been built already. Salesman called me on Friday (yesterday) and to give me an update that it should be in the 4000 range now and the VIN should be in the computer on Monday. I told my wife my idea and she let me know that this her car and she wants silver! But hey, he said about 2 more weeks... :cheers:
 

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jcamp116 said:
Too late, it has been built already. Salesman called me on Friday (yesterday) and to give me an update that it should be in the 4000 range now and the VIN should be in the computer on Monday. I told my wife my idea and she let me know that this her car and she wants silver! But hey, he said about 2 more weeks... :cheers:
hehehehehehe :cheers: 2 the wifey.... now, congrats and enjoy that vehicle when it gets in.
 

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If the order doesnt have lux pak and white diamond, how much time does each of these step take after code 3100?
 

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Mine was at 3100 about two weeks ago, then my salesman called and told me it was built. We had the luxury package so .. ??? about the delay??? We stopped buy the dealership yesterday and gave me a printout of the order update with the VIN. I think it may depend on when your order was put into the que after being accepted by GM
 

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This is an e-mail I received today from my dealer regarding the PCK luxury package delay.
“I have both good and bad news for you. I was able to change the color to Carbon Black Metallic. Your Enclave was not preferenced due to the PCK Luxury Package Constraint. One positive thing is that this restraint is not a zero build restraint any longer. It has moved up to 25% of allocation. I also found out the reason behind the constraint. There is a shortage of the N38 Steering Column due to a supplier problem. I will keep you posted as things develop.” Does anyone have more information?
 

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what is he talking about when he says moved up to 25% of allocation?
 

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Kind of like a lottery, with only every fourth order getting built? :banghead:

Wayne
 

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I think it means that 25% of vehicles built can have that option. But don't quote me on that.
 

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I ordered PCK and evidently mine got built last week. Expected delivery to dealer is week of 6/25.
I'm attending my dealer's "launch event" tonight so I will see if I get more information.
 
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