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I am eager to answer this: Malcolm Gladwell did a podcast on this very topic - runaway cars. On a test track, he and a professional driver run the car up to 60 or so MPH, then pressed both the accelerator to the floor and the brake. The car always stopped. A brake will stop an automatic transmission car. His conclusion was people were in unfamiliar cars and pressing the accelerator thinking it was the brake. The more they panicked, the more they sped. 911 should advise them to take both feet off the pedals, and find the brake pedal and press it. Never mind turning off the car's engine and losing power steering.
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