EnclaveForum.net: Buick Enclave Online Community banner
1 - 4 of 4 Posts

·
Registered
Joined
·
18 Posts
Discussion Starter · #1 ·
Verizon is new in my area, and I feel like the sales reps are too. They are not familiar w/ OnStar, so they have gone on the offensive to try to get me to switch from Spint.

I have a phone from my Audi...in the A8, I had Onstar, AND a dedicated car phone that overrode the OnStar when it was in the cradle. So, I am THRILLEd to be able to port that phone number over to my Enclave. I don't think they advertise that you can port a number to your car, so wanted to mention this.

Secondly, there's a lot being made of the fact that you can use call forwarding to link your cell phone to your car/Onstar phone. My question though, is when you do that, are you charged for the minutes used on the handheld AND the car phone. They are telling me YES. That's BAD. Call forwarding w/ Sprint is a flat 20 cents PER MINUTE, but your plan is not charged. That's a rip off too.

I don't like that they are promoting the use of call forwarding w/o letting you know you're being charged double minutes. Or is my Verizon rep misinformed?

I hope so.
 

·
Registered
Joined
·
612 Posts
twopoodles said:
Verizon is new in my area, and I feel like the sales reps are too. They are not familiar w/ OnStar, so they have gone on the offensive to try to get me to switch from Spint.

I have a phone from my Audi...in the A8, I had Onstar, AND a dedicated car phone that overrode the OnStar when it was in the cradle. So, I am THRILLEd to be able to port that phone number over to my Enclave. I don't think they advertise that you can port a number to your car, so wanted to mention this.

Secondly, there's a lot being made of the fact that you can use call forwarding to link your cell phone to your car/Onstar phone. My question though, is when you do that, are you charged for the minutes used on the handheld AND the car phone. They are telling me YES. That's BAD. Call forwarding w/ Sprint is a flat 20 cents PER MINUTE, but your plan is not charged. That's a rip off too.

I don't like that they are promoting the use of call forwarding w/o letting you know you're being charged double minutes. Or is my Verizon rep misinformed?

I hope so.
Calling Features: Call Forwarding

Description
Forward your calls to another phone number, including your home or office number. Your wireless phone will not ring until you deactivate the service. Airtime applies to forwarded/transferred calls even if you send the call to wireline telephones. When forwarding calls to phone numbers outside your local calling area, you’ll be billed for any toll, long distance, and airtime charges incurred. Additional per-minute charges may apply to all forwarded calls. This feature is also known as "Immediate Call Forwarding".[/color]


http://support.vzw.com/features/calling_features/call_forwarding.html

Doesn't look good? Well.. I am considering switching everything to Verizon to take advantage of the OnStar with Verizon plan. So.. I just called OnStar and talked with a Verizon with OnStar specialist. He told me that you would NOT pay double minutes. Is there someone out there who forwards their Verizon phone to their OnStar with Verizon vehicle who can confirm this fact,? If so we can put this to rest and all sleep better tonight.. any takers?
 

·
Registered
Joined
·
18 Posts
Discussion Starter · #3 ·
Yes, I did the same thing and the OnStar/Verizon man assured me there would not be double billing, BUT he could not satisfy my question about roaming. He was unable to make me understand the roaming charges though. If you go to the Verizon coverage map using the link on the OnStar page, you will see a very different coverage picture than when looking at the Family Plan coverage area on the Verizon page. The OnStar/Verizon map shows huge areas of gray (roaming). It references the map as "America's Choice with OnStar All Digital".

So, if I get what he was saying, you will be billed for roaming on the Enclave phone, where you wouldn't be charged on your handheld cell.

Anybody clarify?
 

·
Registered
Joined
·
612 Posts
twopoodles said:
Yes, I did the same thing and the OnStar/Verizon man assured me there would not be double billing, BUT he could not satisfy my question about roaming. He was unable to make me understand the roaming charges though. If you go to the Verizon coverage map using the link on the OnStar page, you will see a very different coverage picture than when looking at the Family Plan coverage area on the Verizon page. The OnStar/Verizon map shows huge areas of gray (roaming). It references the map as "America's Choice with OnStar All Digital".

So, if I get what he was saying, you will be billed for roaming on the Enclave phone, where you wouldn't be charged on your handheld cell.

Anybody clarify?
Beginning in January 2008, your Enclave phone isn't going to work with analog cell towers anymore. Those who live in these rural areas have been notified by OnStar. If I was in the middle of nowhere, I guess I would just stick to using the phone handset.
 
1 - 4 of 4 Posts
Top