Thanks axiama and baldtop for the info...
kanin247 & rocketman:
I know that you can check on http://www.donlen.com/production_cars_gm.asp
for the estimated time of the entire process for the Enclave. I just went on there today for you because you mentioned the dimaond tricoat and this is what is states...
ESTIMATED LEAD TIME IN WEEKS= 8-10 wks
KEY PRODUCTION INFORMATION= White Diamond Tricoat (98U) paint may increase lead time by 4 weeks or more
Also, I would contact the dealership with your questions via email this way you have everything documented. No more blah blah blah’s. This is what I sent…
Good Afternoon *****:
I ordered my Enclave CXL through you on May 19, 2007. I just would like to touch base with you because I am hearing that the assembly plant is significantly backed up in their orders.
I just have a few questions for you...In my case, are pre-sold orders prioritized as opposed to regular orders? Have you received a vin number, scheduled production date or estimated delivery date for my vehicle? Also, could you please provide me with my Order Status Code as of today? I appreciate all your assistance regarding my purchase.
Thank you in advance,
This was the Managers response…
Your Enclave has been ordered on May 19th and is currently sitting at event
code 3400. That means your vehicle has been broadcast for production and
the day stamp for that event is 6/27. I can assure you that pre sold orders
do have priority over stock units in the build process. However, at this
point, I do not have a VIN number yet. I hope this answers your questions.
Here is a list of the status codes and from what the dealer is telling you, I am wondering if your order is stuck at 2000????
Order status codes:
1100 = Preliminary Order (Order passed GM edit tables but dealers has not received allocation to place order)
2000 = Accepted By GM (Dealer used allocation to place order into production)
2500 = Preferenced (Order pulled to the production system)
3000 = Accepted By Production Control (Order input into the production system)
3100 = Sequenced (Order sequenced for Production)
3300 = Scheduled For Production (Order is scheduled into the plant build cycle)
3400 = Broadcast (Order is sent to various build & supplier areas to bring order together)
3800 = Produced (Order is built and VIN# shows in the Dealer Order system now)
4150 = Invoiced (Order is invoiced to the dealer)
4200 = Shipped (Vehicle is shipped to the dealer or point of delivery)
5000 = Delivered To Dealer
6000 = Delivered To Customer
There are other codes but they are almost exclusively used internally by GM and have no real effect on the status of the order as pertaining to the customer.
When you order your Enclave or any other GM vehicle you can call them and ask what the Status Event Code is, and they will give you one of the numbers above. This will help you figure out where your order is within the system.
I hope this helps you all!