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Reasonably, how long should it take to replace a timing chain?

15K views 15 replies 8 participants last post by  GoldEnclave  
#1 ·
I dropped the car off last Tuesday. I was told they would try to have it repaired by the end of the week. I was then told Monday.... then they told me Wednesday at the latest. I called this morning and they said they replaced both timing chains, some sprockets, etc... but the guy that is working on it is out sick. The car is disassembled and all they need to do is put Humpty Dumpty back together again... which hopefully will be done by tomorrow but they will def. try to have it back to me by the end of the week.

I def. don't want them to rush - but it's really getting difficult to commute, etc... with two kids under three in a go-cart.

Is this taking an exceptionally long amount of time? Just curious...
 
#14 ·
wyoenclave, my dealer claimed that the noise I was experiencing recently was due to low power steering fluid and some air in the line. They said that they could just drain and refill, but suggested a pump replacement instead in order to insure a proper repair. It turns out that the pump had a worn bearing, so I am glad that my dealer's service rep wanted to take the repair to the next level to avoid having the problem recur. Unfortunately, this is the second power steering pump that has been replaced in my '08 Enclave, so I am either unlucky, or there are pump problems in addition to rack and timing chain issues in the lambdas. ???
 
#13 ·
TennJon said:
right at two weeks.

and, don't get me wrong. I do love the truck. I spend a lot of time driving around a 6 month old with no real destination other than an effort to "seek my sanity" while getting her to sleep.

It's by far the smoothest ride I've ever experienced.
Especially impressive for a "truck", isn't it. :thumb:
 
#12 ·
TennJon,
I just got my car out of the shop for the steering noise...replaced the rack gear and drained and filled the steering so far the sound is gone, I think that fix is suppose to be 5 hours. I sure didn't expect to have a major component like the steering rack replaced at 25k. I feel the timing chain is next and not looking forward to it. I really happy this site is here without it I feel I would be less informed and more vulnerble. As a service share for your steering issue, if they just want to drain and fill you might have to insist for more, the dealer I took mine to had all parts in stock and actually used equivalent Saturn parts to fix.
 
#11 ·
right at two weeks.

and, don't get me wrong. I do love the truck. I spend a lot of time driving around a 6 month old with no real destination other than an effort to "seek my sanity" while getting her to sleep.

It's by far the smoothest ride I've ever experienced.
 
#10 ·
TennJon said:
transmission seems the same - sluggish acceleration in the lower gears, but smooth in the upper gears. one issue i have now I didn't is the steering has a squeak in it now when you turn the wheel. almost like when you listen and try to dial in a ham radio or something... didn't do it before the repairs. it's annoying but i'm hesitant to take the car back to the shop because of the length of time it took to get it back last time.

i'm becoming increasingly unimpressed with this truck. It drives great but it's had so many quirks in just 35k miles. I question the build quality. but... it happens and perhaps I got one assembled by the one guy in the plant hung over from the bachelor party the night before.
I assure you, after touring the plant twice, this is not the case. There are so many high tech ways they assemble these vehicles, and the testing area is extensive....there isn't a way one person would cause a problem with the build quality. These vehicles are pretty much perfect leaving the plant, what happens after they leave is another story (meaning there's lots of variables that can cause things to be less than perfect before the vehicle reaches the customer).

Glad you have the vehicle back. What was the total turn around time?
 
#9 ·
transmission seems the same - sluggish acceleration in the lower gears, but smooth in the upper gears. one issue i have now I didn't is the steering has a squeak in it now when you turn the wheel. almost like when you listen and try to dial in a ham radio or something... didn't do it before the repairs. it's annoying but i'm hesitant to take the car back to the shop because of the length of time it took to get it back last time.

i'm becoming increasingly unimpressed with this truck. It drives great but it's had so many quirks in just 35k miles. I question the build quality. but... it happens and perhaps I got one assembled by the one guy in the plant hung over from the bachelor party the night before.
 
#8 ·
TennJon,
any other signs that indicate this was going to happen? was your transmission issue resolved?
I know your post has been awhile but I was wondering.
 
#7 ·
I took mine in on Monday AM at 9:00. It was ready Tuesday at noon. They gave me a 2010 Pontiac G6 to drive, which was a nice car. The timing chain episode, including new Dexcool and Mobil I synthetic oil, cost $0. One reason it was done so quickly is that I took the Enclave to the dealer the day after I saw the "Service Engine Soon" light. So, they ordered parts on my initial visit and called me when the parts were there. I drove the Enclave for the few days it took to get parts. The sensor that triggers the service light is so sensitive that no damage will occur since the chain has just begun to stretch.

I'm sure the first three my dealer did (Cadillacs) weren't done so quickly. I'm afraid most all GM dealers will get very familiar with the procedure including parts stocking.
 
#6 ·
I find it strange that any dealer would have only one person that is capable of working on engines.

I faced this issue a few times as well. It makes it "fun" when you bring the car in only to hear that they guy who does the engine work took a day off. Or this is not the right day of the week. To make things even worse, I was told this (fortunately only once) around 4 pm, after I was trying to find out when the car would be ready...

Hang in there, TennJon...
 
#5 ·
It's under warranty so they did give me a loaner.... a chevy cobalt.

Just a little aggravating... but would be easier to swallow if I knew it took this long to replace the timing chains. Only other car (VW GTI) I have ever had a timing chain replaced it was completed the day after i dropped the car off.

Having a TJ w/ a 5 inch lift and a Cobalt is really making commutes with the youngin's interesting. I'm sure I've lost a little more hair in the past week.
 
#3 ·
That's too long, I would say it should take 2 business days, no more.
 
#2 ·
The dealership had the Outlook for nearly two weeks.

Granted a few of those days was fixing another darn water leak.