Buick and Jaguar have tied for #1 in reliability in the newest J.D. Power reliability survey released just this morning. Lexus dropped to # 2. I hope GM uses this info in their marketing.
new buick man
I wonder how much GM and Jaguar paid for those results. It's all advertising/marketing. Buick and Jaguar wouldn't beat out Lexus even in an alternate universe. Jaguars are the worst. Probably the only makes worse than Jaguar for reliability are Land Rover, Mercedes, BMW and SAAB. I treat all of these "awards" as just marketing drivel. It's whoever pays the most under the table out of sight gets the award. I'm calling shenanigans.
Dunno 'bout that... J.D. Power has always had a pretty solid reputation for conducting unbiased surveys. They make their money by selling the results to companies surveyed for study and, for the companies rated highly, the right to include their endorsement/findings in advertising...silicron said:
"...How can J.D. Power and Associates information be unbiased when manufacturers pay for the studies?
J.D. Power and Associates syndicated studies generally are not funded by the companies that are measured. The firm’s syndicated studies are funded and owned by the firm and based on the aggregated responses of consumer perceptions of product quality and customer satisfaction —not the opinions of J.D. Power and Associates. After the study results are published, manufacturers, retailers, suppliers, and other industry participants can choose whether or not to purchase the study. Ownership of study data is key to the firm's independence and unbiased position. This third-party perspective enables J.D. Power and Associates to provide clients and consumers with credible and clear feedback. Although J.D. Power and Associates does conduct custom research for many clients to help drive quality and customer satisfaction improvement, results of this type of proprietary research are owned by the clients that commission the research and the results are not made available to the public..."
also... http://www.fundinguniverse.com/company-histories/JD-Power-and-Associates-Company-History.html
Nice thing to hear, and GM can use any good news at this point. The problem with these surveys is that not 100% of the public gets them, and not 100% of them fills and sends them in. Of course, someone who has had problems with their vehicle will fill them out, they want to tell as many people as they can how much they hate their car. On the flip side, usually people who are satisfied won't waste their time to fill out the survey. I always do, and give glowing reports when I can, but honest with everything too. It's just that there's not enough data to make a case here. I never consider anything JD Power, or consumer reports says. I look at vehicles I know, and have done well with. Any GM is the same, it's nuts to think buying a Buick would be more reliable than a Chevy, but there are folks out there that for some reason believe this!
This is not directed at anyone at all but I find it rather humorous that people will pull out surveys like this when it supports their agenda but then dismiss the validity when it does not jive with their preconceived notion of the way things should be. This goes for import lovers as well as domestic defenders. We all tend to believe what we want to believe.
Admittedly their results are only as good as consumer input, but I do think that if anything (as mentioned by kidsenclave) the surveys would tend to be slightly biased against a specific product since dissatisfied consumers would seem to have more incentive to complete and turn in a survey... e.g. - ticked off owners tend to sound off...silicron said:
Perhaps when you've built a more lengthy positive track record I'll be more inclined to go with your evaluations rather than J.D. ... :happy:
I do agree with your assessment of what Jaguar used to be, having owned one back in the day... Far different machine today - love to own one & am tempted to turn in the A8L. Unfortunately, the wife still hasn't gotten over a few incidents involving the old Jag... Have owned several Beemers & never had to do more than change oil & tires...
I have driven everything from a 1972 Chevrolet Impala to Mercedes-Benz S- Class vehicles.
In the GM family have had Oldsmobiles, Chevys, Buicks, and Cadillacs. The ONLY GM product that I had any major issues with was an 84 Riviera T-Type. Turns out that it was flat out a lemon. The 4 Enclaves we have had (2 sets of 2) have been fantastic vehicles. The Cadillacs were great cars as well.
My S-Class Mercedes spent 1 week every month that I had it in the shop, the E-class blew the head gasket 2 months out of warranty (a problem I was told is common). So much for the Mercedes quality.
Anyway, my point is, people complain, moan and groan about GM but honestly, I think that GM as a whole makes pretty **** good cars. The new Buick LaCrosse looks like it is going to be another step in the right direction.
Sorry for rambling, but I am tired of the GM bashing. The Big 2 (GM & Ford) need to continue, Chrysler is not that big a player but the 2 big players need to be around for the long haul.
In the GM family have had Oldsmobiles, Chevys, Buicks, and Cadillacs. The ONLY GM product that I had any major issues with was an 84 Riviera T-Type. Turns out that it was flat out a lemon. The 4 Enclaves we have had (2 sets of 2) have been fantastic vehicles. The Cadillacs were great cars as well.
My S-Class Mercedes spent 1 week every month that I had it in the shop, the E-class blew the head gasket 2 months out of warranty (a problem I was told is common). So much for the Mercedes quality.
Anyway, my point is, people complain, moan and groan about GM but honestly, I think that GM as a whole makes pretty **** good cars. The new Buick LaCrosse looks like it is going to be another step in the right direction.
Sorry for rambling, but I am tired of the GM bashing. The Big 2 (GM & Ford) need to continue, Chrysler is not that big a player but the 2 big players need to be around for the long haul.
well I had a whole story typed up but lost it. In short, it said that my doc brought up that buick and jag beat lexus and then we talked about some cars, he has some jaguars and one is 30 years old and has neverhad any problems with them.
PAPoPo, have you bought your beloved hyundai yet? If so I'm holding the EXIT door wide open for you to LEAVE! We all know that you have had a couple bad experiences with GM and that is too bad(honestly) but this is a Buick forum and obviously PRO GM. So why dont you go find a nice little hyudai forum and dog on GM all you want with the other traitors. :violent: :moon: :bootyshake: :beatdown:
PAPoPo, have you bought your beloved hyundai yet? If so I'm holding the EXIT door wide open for you to LEAVE! We all know that you have had a couple bad experiences with GM and that is too bad(honestly) but this is a Buick forum and obviously PRO GM. So why dont you go find a nice little hyudai forum and dog on GM all you want with the other traitors. :violent: :moon: :bootyshake: :beatdown:
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Touchéwait4me said:
Some have had good experiences with certain makes and models where others have not. Cars are much like a soufflé, some can be excellent while others from the same staff might be sub-par. My aunt had a 2004 S-Type R that was a complete and utter lemon. A 55k lemon. I had a friend who had an X-type that was basically junk. So, I personally have reservations believing that Jaguar (or any British manufacturer for that matter) can produce a reliable car. Even if I'm wrong, I likely wouldn't buy a Jaguar.
Finally got a minute and had to chime in. This was great news for Buick and GM. I think that Buick has the best owners in the industry. We only have 3 vehicles now, but they are all great cars in their classes. Our dealership carries 15 makes of cars (Acura, Audi, BMW, Buick, GMC, Honda, Hyundai, Infiniti, Mercedes Benz, Nissan, Pontiac, Porsche, Saab, Saturn and VW). It all started with a Buick store in 1965 and grew from taking care of our owners. Every make has its warts-we can sell all 15 brands, and an awful lot of us drive Buicks. I defy you to find any vehicle in a class that Buick competes in that is more comfortable on a cross-country trip, quieter and less expensive to maintain over its life. They've been at it as long as anyone and, like all the "Big 3", kind of lost their way for a while. But the cars they're putting out now, overall are the best they've ever been and deserve consideration. Just wait until you see the new 2010 LaCrosse -I've seen it in person and it's stunning. The pictures do not do it justice. If they continue turning out products like these, that people really WANT to buy, they'll be fine. Okay, off the soapbox.....sorry!
One more thing-unfortunately, some dealers (and GM) have ocassionally dropped the ball in terms of taking care of their owners. In Papopo's case, he gave them every chance to do the right thing and now he's given up. Every manufacturer makes a clunker once in awhile-it's how the dealer handles issues that makes you an advocate or critic. I hope he has a better experience with his new ride.
In the meantime, if you love your car, tell everyone you know about it. If you hate it, tell your dealer first and give them a chance to make it right. THEN tell all your friends what happens!
Gotta go-GO BUCKY!
T.
One more thing-unfortunately, some dealers (and GM) have ocassionally dropped the ball in terms of taking care of their owners. In Papopo's case, he gave them every chance to do the right thing and now he's given up. Every manufacturer makes a clunker once in awhile-it's how the dealer handles issues that makes you an advocate or critic. I hope he has a better experience with his new ride.
In the meantime, if you love your car, tell everyone you know about it. If you hate it, tell your dealer first and give them a chance to make it right. THEN tell all your friends what happens!
Gotta go-GO BUCKY!
T.
Maybe when you are no longer a tax deduction and are earning your keep you will understand more.....thx tralfaz for knowing where my mindset is in regards to GM. After talking to you several times over the phone you tend to gain a better understanding of the issue than making assinine snap judgements like some have chosen to do.Gmoney_2010 said:
I agree with Gmoney_2010...I'll save you the time looking for an appropriate forum......http://www.hyundaiforum.com/forum/PAPoPo said:GM kinda sucks
You had a bad experience & I think most on this forum are sick of hearing about it...
And I'm not a teenager.....
Bye!! Good luck.. :clap2:
First of all, STOP using my age! It doesn't matter if I'm 16 or 96 I'm tired of you complaining about GM! We all know you had a horrible experience GM. And you knew when you posted "GM kinda sucks" that you were going to start something like this. And I'm starting to think that the only reason your staying around IS to start stuff cause you obviously don't have anything left to talk about the enclave.
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